Privacy Policy

1. Introduction

Welcome to PHARMALP (hereinafter referred to as “we,” “our,” or “us”). We place great importance on protecting your personal data and are committed to handling it transparently and securely.
This policy describes how we collect, use, and protect your personal information when you use our website https://pharmalp.ch/.

2. Data Collected

2.1 Identification Information
First name, last name, mailing address, email address, phone number.

2.2 Payment Information
Credit/debit card details, banking information (processed via secure providers).

2.3 Technical Information
IP address, browser type, operating system, pages visited, duration of visit, etc.

2.4 Order Information
Purchased products, purchase history, customer preferences.

3. Purpose of Data Collection

We use your data to:

• Manage your orders and deliveries

• Contact you for customer service

• Improve the user experience and our website

• Send you offers and marketing communications (if you have consented)

• Comply with our legal obligations

4. Data Sharing

4.1 Service Providers
We work with trusted third parties for payment processing, logistics, email services, etc. These providers have access only to the data strictly necessary for their tasks.

4.2 Legal Obligations
We may disclose your data if required by law or to protect our legal rights.

5. Data Security

We implement technical and organizational security measures to protect your personal data. While we do our best, no method is 100% failproof.

6. Your Rights

In accordance with applicable regulations (GDPR, Swiss Data Protection Act), you have the following rights:

• Right of Access: know what data we process about you

• Right to Rectification: correct inaccurate data

• Right to Erasure: request deletion of your data

• Right to Restriction: temporarily limit the use of your data

• Right to Object: refuse certain processing

• Right to Data Portability: obtain a copy of your data in a readable format

To exercise these rights, contact us at contact@pharmalp.ch

7. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse them, but some features may be limited.

8. Modifications

We may update this policy at any time. Any changes will be published on this page with a new update date. We recommend checking it regularly.

9. Contact

For any questions or requests regarding this policy or your personal data:

Pharmalp SA
Route des Eterpys 22
1964 Conthey – Switzerland
Commercial Register: CHE-393.256.333

Tel.: +41 (0)27 346 50 50
Email: contact@pharmalp.ch